Saragarhi Sarai, we strive to provide a smooth and transparent booking experience. Please read our refund policy carefully before making a reservation.
Booking Cancellation
Cancellation requests must be submitted through the official booking channel or by contacting our support team.
Refund Eligibility
Refund eligibility depends on the booking type, cancellation timing, and applicable booking conditions.
Non-Refundable Bookings
Promotional offers, discounted bookings, special packages, or non-refundable reservations are generally not eligible for refunds unless otherwise stated.
Refund Processing
Approved refunds, where applicable, will be processed through the original payment method. Processing time may vary depending on the payment provider and banking institution.
No-Show Policy
Guests who fail to arrive without prior cancellation may not be eligible for any refund.
Force Majeure
Refunds may not be applicable for cancellations caused by events beyond reasonable control, including natural disasters, government restrictions, public emergencies, or other unforeseen circumstances, unless required by applicable law.
Changes to Bookings
Modification requests such as date changes are subject to room availability and current pricing.
Contact for Refunds
For refund-related assistance, guests may contact our reservation team using the contact details available on our website.